The Meanings of Trust
نویسندگان
چکیده
What does the word ‘trust’ mean? Scholars continue to express concern regarding their collective lack of consensus about trust’s meaning. Conceptual confusion on trust makes comparing one trust study to another problematic. To facilitate cumulative trust research, the authors propose two kinds of trust typologies: (a) a classification system for types of trust, and (b) definitions of six related trust types that form a model. Some of the model’s implications for management are also outlined.
منابع مشابه
Trust and Distrust Definitions: One Bite at a Time
Researchers have remarked and recoiled at the literature confusion regarding the meanings of trust and distrust. The problem involves both the proliferation of narrow intra-disciplinary research definitions of trust and the multiple meanings the word trust possesses in everyday use. To enable trust researchers to more easily compare empirical results, we define a cohesive set of conceptual and ...
متن کاملThe Design, Generation, and Utilisation of a Semantically Rich Personalised Model of Trust
“Trust is a fashionable but overloaded term with lots of intertwined meanings” [1] and it has therefore been argued that trust is bad for security. We have designed, developed and evaluated a rich, semantic, human-centric model of trust that can handle the myriad of terms and intertwined meanings that defining trust has. This model of trust can be personalised on a per user basis and specialise...
متن کاملCan We Manage Trust?
The term trust management suggests that trust can be managed, for example by creating trust, by assessing trustworthiness, or by determining optimal decisions based on specific levels of trust. The problem to date is that trust management in online environments is a diverse and ill defined discipline. In fact, the term trust management is being used with very different meanings in different con...
متن کاملDeveloping Trust with Technology: An Exploratory Study
While technology has been often held responsible for engendering mistrust, little has been done to establish the role of information technology in creating trust in organizations. This paper explores the phenomena of trust-building through Intelligent Agents. Beginning with an overview on the meanings and measures of trust, the effects of trust in a variety of settings are examined. Further, a ...
متن کاملLocal and Global Trust Based on the Concept of Promises (Draft)
We use the notion of a promise to define local trust between agents possessing autonomous decision-making. An agent is trustworthy if it is expected that it will keep a promise. This definition satisfies most commonplace meanings of trust. Reputation is an estimation of value that is passed on from agent to agent. Our definition distinguishes types of trust, for different behaviours, and decoup...
متن کامل